Stakeholder Annual Engagement Plan

Each year, we review the feedback gathered from you, our stakeholders, to identify the common themes you have encouraged us to engage on and areas where you want us to implement improvements or play a more active role in industry change.

This year we reviewed the feedback we gathered from stakeholders during 2022, both through direct engagements and from measuring satisfaction in our Quality of Connections, Infrastructure, and Stakeholder Engagement Surveys.

From this feedback, we developed a Draft Annual Enagement Plan, which illustrated the key priorities that we have concluded we should be engaging with our stakeholders on. We consulted on this draft plan in May 2023.

Following the consultation period, we used this feedback to finalise our Annual Engagement Plan for the year, which is published below. This final engagement plan guides and informs our engagement activities with nine key priorities for the coming year.

Thank you to all of our stakeholders for providing feedback on our Draft Annual Engagement Plan. If you have any queries or comments please email transmission.stakeholder.engagement@sse.com

Accessibility 

Please let us know if you require information in an adapted format such as a paper copy, large print or braille and we will work with you to accommodate your preferences. We are happy to accommodate all reasonable requests for adapted communications and if you are unable to reach us online or by email, you can also write to us at SSEN Transmission, Grampian House, 200 Dunkeld Road, Perth, PH1 3AQ.​

We offer the Recite Me assistive toolbar to help provide an accessible website to our stakeholders, customers, and colleagues. This enables them to customise their digital experience to suit their own specific needs.​

Features include customisable styling features, multiple reading aids, and a translation tool with over 100 languages including 65 text-to-speech. You can launch the Recite Me assistive toolbar by clicking the yellow treble-A icon at the bottom left-hand side on our website.